Question(s)?

I just placed an order. When will you ship it?

If you have ordered only one book, the production time is approximately 3 weeks. For multiple books and book set, the production time can be up to 4 to 5 weeks.

Once your order has been shipped, you should get an email along with tracking info.

Keep in mind that some periods are busier than others and that these production times may be extended. If you need your order by a specific date, please let me know by message and I will do my best!

Do you offer international shipping?

Yes! I offer free shipping everywhere in the world. If you do not see your country available in the shipping options, please send me a message via the 'Contact' page and I will get back to you.

What courier do you use?

Domestic orders are sent via La Poste or Mondial Relay. European orders are sent via La Poste (and then your own national postal service once it gets to your country) or UPS. International orders are sent via UPS.

I live in the US, will I have to pay tariffs?

At the moment, printed books remain exempt from the new tariff laws. I always make sure to indicate the HTSUS code for 'hardbound books' when filling out the customs declaration with UPS. So far, none of my US customers have had to pay tariffs or customs duties.

How long does shipping take?

Delivery times vary depending on your location. Domestic orders typically arrive within 3–4 business days, while international orders may take up to 6–10 days.

What happens if my package gets lost during shipping?

If your package is lost during transportation, I will contact the courier as soon as possible to try to locate it. However, if it cannot be found, I will replace the book(s) you ordered and send you new one(s).

What is your return policy?

Unfortunately, I do not accept returns unless the item was damaged upon arrival.

Please inspect your order upon reception and contact me within 5 days at mrsyoflam@gmail.com with all the details and pictures.